Privacy Policy

Introduction

This Privacy Policy describes how Doctor Jules (“we,” “us,” or “our”) handles information when you visit doctorjules.com (the “Site”). We respect your privacy and are committed to protecting personal data in line with this policy and applicable laws.

Information we collect

Depending on how you use the Site, we may collect:

• Contact and inquiry data you submit through forms (for example, name, email address, phone number, and the content of your message).
• Newsletter data when you subscribe to our mailing list (typically your email address). Email marketing is provided through our newsletter service provider (see below).
• Transactional data if you purchase products or services through the Site (for example, order details and payment status as processed by our payment partners).
• Technical and usage data such as browser type, device type, general location derived from IP (e.g., country/region), pages viewed, and referring URLs, collected via cookies, similar technologies, and server logs.

How we use your information

We use this information to:

• Respond to inquiries and provide customer support.
• Send newsletters and updates if you have opted in.
• Process orders, payments, and related communications.
• Improve the Site, analyze usage, and help prevent fraud or abuse.
• Comply with legal obligations and enforce our terms.

Newsletter and marketing

If you sign up for our newsletter, your email address may be stored and processed by our email marketing provider (e.g., MailerLite) to deliver messages and measure engagement. You can unsubscribe at any time using the link in our emails or by contacting us.

Legal bases (where applicable)

Where the GDPR or similar laws apply, we rely on appropriate legal bases such as consent (e.g., newsletter sign-up), performance of a contract (e.g., fulfilling an order), and legitimate interests (e.g., securing and improving the Site), balanced against your rights.

Sharing of information

We may share data with service providers who assist us with hosting, email delivery, analytics, payments, security, and similar functions. They are permitted to use personal data only as needed to perform services for us. We may also disclose information if required by law or to protect our rights and the safety of users.

Retention

We keep personal data only as long as necessary for the purposes described in this policy, unless a longer period is required or permitted by law.

Security

We take reasonable technical and organizational measures to protect your information. No method of transmission over the Internet is completely secure.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict processing of your personal data, to object to certain processing, or to lodge a complaint with a supervisory authority. To exercise these rights, please contact us using the details on our Contact page.

Children

The Site is not directed at children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children.

Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do; continued use of the Site after changes constitutes acceptance of the revised policy where permitted by law.

Contact

For questions about this Privacy Policy, please reach out via our Contact page.